Delivery And Payment
- After sending your inquiry, you will receive an offer back from us within 2 working days (please check your spam folder just in case the email with our offer got delivered there instead of your inbox).
- The shipping costs included in the offer will depend on the place of delivery.
- Payment is by bank transfer to the designated account. The transfer title should specify the offer number and your name.
- After payment has been received, we will inform you of the expected delivery time (no longer than 14 working days). Delivery times will depend on the destination.
- All orders are sent within 2-5 working days after the transfer has been received. We will send confirmation of your order as soon as your products are ready for shipping.
- The LifeGel is transported in a special low-temperature container which should be stored at 4oC after receipt.
- The Digestion Kit is transported in dry ice and should not be touched with bare hands. After receipt, store at -20oC for 6-month stability or at -80oC for stability until expiry date. Protect from light and avoid repeated freezing and thawing.
Real Research sp. z o.o.
Jagiellonian Center of Innovation
prof. M. Bobrzyńskiego 14
30-348 Kraków, Poland
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